Useful BUZZWORDS for 2018 and What They Mean …

Here are 11 Digital Marketing Buzzwords to Know and Love in 2018

Don’t worry, they’re not the useless jargon style buzzwords so many people dislike, and for good reason.

These are useful marketing terms that will need to be part of your vocabulary this year.

From Algorithm to Geofencing, here are your digital marketing buzzwords for 2018:

Thank you Social Media Today:

 https://www.socialmediatoday.com/news/here-are-11-digital-marketing-buzzwords-to-know-and-love-in-2018/514967/

 

 

5 Top Tips for Email Marketing – It’s All About Timing

Top 5 tips for getting your email timing just right:

#1 –  Trying to reach business owners?  best time to email is Saturday

#2 – Your audience is larger, including employees?  try Thursdays

#3 – Average consumers?  Fridays are the best

#4 – What about timing?  try midnight (your email will be first opened at the start of the day) or 10 am (after the morning rush is over) to get the highest open and click rates

#5 – You want a response?  Try 6 am or 8 pm

This infographic below is excellent!  Click here to see the entire story in ENTREPRENEUR:  https://www.entrepreneur.com/article/294536

Huge List of National Holidays for Marketing and Easy Ways To Use Them

Today is a holiday!  And, it seems as if there are national holidays, a national day or national month for everything. In fact, there are over a thousand national holidays, national weeks and national months. Add bank holidays and major religious holidays, and you have one crowded calendar!

National days of observance have become trendy and popular in part because companies have learned to use them for marketing. Just look at social media. Judging from the hashtags for various food days, people days, pet days, medical condition days, military days or industry days — it seems like every single day is a national holiday or national day of observance on Twitter and Instagram.

If you’ve ever wondered, “what national holiday is today?” — we’ve got you covered. With thanks to Small Biz Trends for providing this information. Here is a link to their article: https://smallbiztrends.com/2017/09/list-of-national-holidays-marketing.html.

How to Use a List of National Holidays for Marketing in a Small Business

Are you in a pet related business, such as dog grooming or pet treats? If so, your customers may be interested in a special spa day you host on National Love Your Pet Day.

Own a coffee shop? Then National Coffee Day could be an awesome opportunity to run a sale on lattes or do a flash Facebook promotion to drive some foot traffic to your cafe.

Or perhaps you do financial planning or business succession planning. In that case you might want to highlight National Employee Ownership Month on your blog to get some attention for your thought leadership in that niche.

Some national observance days are more popular than others, of course. You’ve probably never heard of National Bicarbonate of Soda Day (December 30), and probably never will again. On the other hand, every business owner knows Valentine’s Day — especially florists and candy shop owners.

However, for small businesses, some of the lesser-known national holidays might be your best marketing opportunities. Here’s why.

  • On a smaller national day you’re less likely to have your marketing campaign overshadowed by Big Mega Corp’s humongous marketing budget.
  • Some funny national holidays just make people smile, like National Make Your Bed Day on September 11. The fun factor alone could get you mileage (particularly if you run a furniture or mattress store!).
  • And weird national holidays like National Handbag Day on October 10 grab attention through their sheer … weirdness. Yet a day like that is perfect for marketing in a boutique or fashion eCommerce shop.

Smart Ways to Use National Holidays for Marketing

Here are some idea starters for how to use national holidays for marketing:

Use National Holidays on Social Media and in Content Marketing:

  • Create content for your blog highlighting a national holiday, national week or national month relevant to your business. You can publish the content on the day in question, but if you’re looking for potential search engine traffic, publish a post ahead of time. People may be searching in search engines before the holiday arrives. Then post another when the national holiday starts, linking back to your first one.
  • Share that content on social media, using the relevant hashtag. Others may find it when they search the hashtag on social media.
  • Include an image in your social post. Use a tool like Canva or Picmonkey to superimpose the name of the national holiday, the date and any relevant hashtag on the image, too. People love to share images to visibly show their support of national holidays, so a properly labeled image can increase shares.

Use National Holidays As a Reason to Run Sales and Specials:

  • Put something on sale or offer a special deal in honor of the national day observance.
  • Publicize your sale, by putting signs in your physical location if you have one.
  • Distribute details about the special deal to your email list and social media channels in honor of the day, week or month being commemorated.

Use National Holidays As a Theme for Events:

  • Hold a celebration at your office or physical location in honor of the national holiday.
  • Invite customers to attend along with your team. It gets both groups more engaged with your business.
  • Take pictures celebrating the national day (or national week or national month).
  • Take the celebration online. Load pictures to social channels like Instagram, Facebook, Twitter and Pinterest, using the related hashtag such as #FarmersMarketWeek.
  • Repurpose the pictures along with a bit of background text about the celebration and use in your next customer newsletter. Or use the pictures to create an engagement-building post for your company blog. Put a blurb and picture in your website’s About page, too, about your celebration and support.

The above quick and easy tips for using national holidays in marketing should get you started. Research Chase’s Calendar of Events or nationaldaycalendar.com for more ideas.

But you know you can also make your own!  Be creative, be fun and put your customer first, that works every single day!

 

Bennett’s Best – 10 tips for a NEW Year

Decide that this year – 2018 – you are going to try at least 10 new pathways to grow your business brand… feel free to add another 10 in your personal life!

1. Learn new things, about new subjects – Use alerts and e-newsletters to bring you opinions and topics you might not have tapped before – you can always unsubscribe later.  Pick things that intrigue you or you are seeing in the news or hearing about from friends, then commit to reading something about these new topics at least once a week.

2. Build a personal arsenal – start a personal Excel file of influencers, speakers at conferences you attended, friends, college alumni and professors … anyone you can turn to for advice or connections. The Excel file should have contact information and a notes column to remind you where you met them or why they are on this list.  Think of it as your future success list – sign up for their feeds, get alerts when they are quoted and link up on LinkedIn – you’ll be glad, I promise.

3. Embrace Artificial Intelligence – make it a priority to be the smart one about this subject.  Read something new every day of the work week – start by Googling ‘artificial intelligence’ and pick what interests you and take it from there.

4. Find your days – and use them to your advantage.www.daysoftheyear.com.  Sign up for free weekly email.

5. Tune into your instincts – does your heart, gut or brain say you should do something and you don’t.  My advice?  do it!  use chocolate cake for breakfast example….

6. Turn your thinking upside down – before you start any project ask yourself “what is the desired outcome?”  Write it on your to-do list to keep it the focus.

7. Security needs to be part of your everyday watch too.  It often lands at the feet of the PR and marketing pros to manage the aftermath of a crisis, disaster, public perception problem – and you should be way ahead and ready.  You have seconds to react, offer advice, move your team – so be ready. Tell your leadership, or be the leader and role model.  Be prepared.  The beginning of the year is a perfect time to have a ‘What If’ meeting and get the answers in writing.

New coined terms like ‘culturious’ (cultural immersion that satisfies your curiosity, according to Tauck who is using this term), “Keep it 100” means you are being true to yourself or a set of values, and “the emotional landscape” is full of acronyms and emoji’s – thanks to social media.

A local farmer writes a column about his life as a “foodpreneur” and calls himself a “farmacist”, his company name?  “The Farmacy” – says it all right?   Do you have a product or service that could create a new word?  Smarketing maybe?

8. Put it all together – differently – New coined terms like ‘culturious’ (Cultural immersion that satisfies your curiosity, according to Tauck who is using this term), “Keep it 100” means you are being true to yourself or a set of values, and “the emotional landscape” is full of acronyms and emoji’s – thanks to social media.  A local farmer writes a column about his life as a “foodpreneur” and calls himself a “Farmacists”, his company name?  “The Farmacy” – says it all right?   Do you have a product or service that could create a new word?  Smarketing maybe?

9. Get it in writing. No matter what you do, we’re being asked to sign agreements for more services.  To make sure that all those fees, surcharges, and taxes are disclosed up front, note  language along the lines of, “Neither Group nor its attendees are responsible for any fees or surcharges not enumerated in the contract (or signed off on at check in), or “good into perpituity in all mediums”.  Note language that is not clear and if you make a change initial the change and make copies.

10. See everything as an opportunity.  How many business cards have you given out lately?  Have you grown your LinkedIn, Facebook or other social media connections?  Set a goal to add 50 – 100 new contacts a month to your list, it’s easier than you might think!

Make 2018 the year you go for it, there will never be a better time.  Happy New Year!

Face to Face is #2 and E-mail is #1 – still all about two-way conversations

And the survey says… communication matters, and those two-way conversations whether by phone or via email are still the winners.  You can’t build a relationship, or tell a story, with one-way communications … so focus on the people you are trying to reach on the other end!

Email is holding its own in B2B sales despite minor slippage, according to State Of Inbound 2017, a global survey by HubSpot. Of 6,399 professionals surveyed in 141 countries, 86% prefer email for business communications — a loss of two percentage points from last year.

That drop doesn’t mean much when you consider the gap that follows, however: Face-to-face communication is a distant second, falling from 61% to 60% Phone communication comes in third, holding steady at 56%. And social media has fallen from 42% to 39%.

No wonder HubSpot concluded that “when it comes to communication channels, email is the clear winner.” It added that it had seen “slight decreases in people’s preference to communicate in nearly all channels.” The only one to grow was messenger apps — from 29% to 31%.

At the same time, email was rated the second-most effective channel for sales reps to connect with prospects, falling from 29% to 26%. The telephone, holding steady at 36%, was first. Facebook came in fourth, having risen from 9% to 12%. These results were consistent around the globe.

Communication methods depend on the person’s seniority. The telephone is the most popular way of reaching everyone from VP/director on down, with email second. For example, the phone was cited by 42% of respondents as the preferred way to reach managers, and email by 24%.

But email has parity at the C level — it was selected by 25%, compared to 26% who chose the phone.

The most daunting chore was getting a response from prospects (38%). That was followed by closing deals (35%), identifying good leads (30%) and engaging multiple decision makers at a company (27%). Connecting via phone was listed by 20%.

Of course, these findings are about tactical channel choices. Asked for their wider marketing priorities, 70% mentioned conversion of contacts and leads — nothing else even came close. Second was driving traffic to the Web site (53%), followed by increasing revenue from existing customers, at (43%).

Inbound practices produced the most high-quality leads, and outbound the least.

Overall, 61% of the respondents say their marketing is effective, while 39% say it isn’t. But it depends on the person’s rank. CEOs are most likely to feel that way (69%), and individuals/contributors are less so (55%). And while all regions are upbeat, North America is the most positive, while Asia is the least.

That said, these executives are moving into social media. Their marketing teams “will maintain or increase their presence on YouTube and Facebook video and focus on figuring out how to market on messaging apps such as WhatsApp,” HubSpot writes. “Snapchat is still a mystery for many businesses, and we see a dip in focus as marketers opt to spend their time on larger emerging channels.

Here are two more tidbits:

  • 44% claim that marketing and sales “are generally aligned.”
  • Salespeople are flummoxed when doing manual data entry – 23% say it’s their biggest hassle using their CRM tool.

What are these leaders’ sale priorities for the next 12 months? The answers were closing more deals (71%), improving the efficiency of the sale funnel (44%), social selling (29%), training the sales team (27%) and reducing the length of the sales cycle (26%).

But none of this will be easy. B2B marketers face these challenges:

  • Generating traffic and leads — 63%
  • Proving the ROI of our marketing activities — 40%
  • Securing enough budget — 28%
  • Identifying the right technologies — 26%
  • Managing our Web site — 26%
  • Targeting content for an international audience — 21%
  • Training our team — 19%
  • Hiring top talent — 16%
  • Finding an executive sponsor — 7%

Thanks, HubSpot. Let’s catch up again next year – originally published in Media Post, a commentary written by Ray Schultz, columnist.

The Ultimate Guide To Social Media – from the Ultimate Expert

If you ever get a chance to sit in on a presentation by Sree  Sreenivasan, you will see why he has a large following, including me.

Here is a link to a New York Times piece written by Sree and I encourage you to read and remember his words of advice.  He covers the top 5 social media platforms: LinkedIn, Twitter, Facebook, Instagram and Snapchat.

My thanks to Sree for bringing common sense wisdom to social media.  You can follow him on Twitter:  @sree

https://www.nytimes.com/guides/business/social-media-for-career-and-business?utm_source=sharetools&utm_medium=email&utm_campaign=website

 

 

 

Something to think about at Thanksgiving – The Science of Gratitude – More Important Than $$$

3 MINUTE READ – from FAST COMPANY

The Science Of Gratitude And Why It’s Important In Your Workplace

Lack of gratitude is a major factor driving job dissatisfaction, turnover, absenteeism, and often, burnout.

This is the time of year when we focus on giving thanks, with many of us sharing our gratitude with friends and family. But when is the last time you thanked your employees? Coworkers? Or boss? If you haven’t recognized the members of your work team lately, you need to repair the oversight before your holiday leftovers are history.

Gratitude is absolutely vital in the workplace, says UC Davis psychology professor Robert Emmons, author of The Little Book of Gratitude: Creating a Life of Happiness and Wellbeing by Giving Thanks, and a leading researcher on the subject. “Most of our waking hours are spent on the job, and gratitude, in all its forms, is a basic human requirement,” he says. “So when you put these factors together, it is essential to both give and receive thanks at work.”

Gratitude has been the subject of numerous studies, and the findings could be beneficial to your workplace:

GRATITUDE IMPROVES CORPORATE CULTURE

Lack of gratitude is a major factor driving job dissatisfaction, turnover, absenteeism, and often, burnout, says Emmons. “In many organizations the workplace culture is toxic,” he says. “Symptoms of this are exploitation, complaint, entitlement, gossip, negativity.”

Expressing thanks is a remedy against these symptoms, says Emmons. “Grateful individuals live in a way that leads to the kind of workplace environment that human beings long for,” he says.

Gratitude also reduces aggression, according to a study by the University of Kentucky. Participants who practiced gratitude were more sensitive toward others and less likely to seek revenge or retaliation when given negative feedback.

GRATITUDE STRENGTHENS TEAMS

Gratitude takes people outside of themselves and to a place that is part of a larger, more intricate network of sustaining relationships, says Emmons, relationships that are mutually reciprocal. “In this sense, it, like other social emotions, functions to help regulate relationships, solidifying and strengthening them,” he says.

Gratitude also leads to reciprocity. “It is not only a response to kindnesses received, but it is also a motivator of future benevolent actions on the part of the recipient,” says Emmons. “Serving these functions, gratitude enhances our own well-being in that we are built for relationships,” he points out. “Gratitude is the high-octane fuel that, without which, we’d be in relational ruin.”

IT’S A BETTER MOTIVATOR THAN MONEY

Researchers from the London School of Economics found that financial incentives can backfire when it comes to motivating employees. An analysis of 51 separate experiments found overwhelming evidence that “incentives may reduce an employee’s natural inclination to complete a task and derive pleasure from doing so.”

Appreciation is a much better motivator. A study by Glassdoor found that 80% of employees would be willing to work harder for an appreciative boss, and 70% said they’d feel better about themselves and their efforts if their boss thanked them more regularly.

A study done at the Wharton School at the University of Pennsylvania underscores this point. Researchers divided participants into two groups, and asked them to make fundraising calls to solicit alumni donations. One group followed the traditional method of making calls while another group was given a speech by the director of annual giving, who expressed gratitude for their efforts. The group who received the pep talk made 50% more fundraising calls than those who did not.

HOW TO DO IT

There is no limit to the way in which gratitude is expressed, says Emmons. “We are hungry for genuine expressions of gratitude,” he says. “Everyone wants to feel appreciated, valued, recognized.”

Employee recognition programs are a common way gratitude is demonstrated in workplaces, but little micro-expressions of gratitude are easier and can be delivered more frequently. “Just saying ‘thank you,’ acknowledging a kindness, or engaging in a helpful act are all ways of expressing gratitude,” says Emmons.

Particularly important is sincerity, adds Emmons. “With something like gratitude in the workplace, we know that it works, but we also know you have to keep gratitude authentic,” he says. “If, for instance, a leader tries to offer gratitude for purely cynical or instrumental reasons, it’s unlikely to work.

“Gratitude is the ultimate performance-enhancing substance at work,” says Emmons. “Gratitude heals, energizes, and transforms lives in a myriad of ways consistent with the notion that virtue is both its own reward and produces other rewards.”

Thank you for taking the time to read my blog, you are very much appreciated – Laura